FREQUENTLY ASKED QUESTIONS
How do I book my first appointment?
For all first time clients, please contact me directly. I will get you on the schedule. After that, you may create your own account and book your next appointment.
Where are you located?
107 Forrest Ave in Narberth. The entrance is to the right of the building down an alleyway. Middle door. There’s a directory, mine is Massage Therapy. Come up to the 2nd floor. Office #14.
Do I have to fill out the intake form?
Yes, and please be as honest as you can. Many health issues and medicines can be contraindicated for massage. (For example, fevers, some skin infections, right after a major surgery, or Deep Vein Thrombosis would be contraindications.) If you are uncertain, please contact me. Also, the intake form is encrypted and only I can see the information. Please list all recent surgeries, injuries, health issues and medications. And please read and sign the final policies and waiver page prior to your first appointment.
Can I book an appointment online?
(New clients, please call to schedule first appointment) Yes, go to Services page on the website and select which session. Then you will be prompted to create an account via Massage Book (the scheduling program I use). I require 24 hour notice for booking, changing or cancelling an appointment. After your first appointment, you can create your account for online booking. In-office appointments only. Self-care workshops, lessons and Intensive Programs, please contact me directly.
Do you offer same day appointments?
Yes, but only if I have availability. However, you must contact me to schedule the appointment. No online booking available for same day appointments. Follow me on Instagram @katy.kern, I often post last minute openings on my InstaStories.
Is there parking?
Yes, there is street parking on Forrest Ave. However, many meters are only 1-hour. Fortunately, towards Windsor Ave there are 5-hour meters. Or cross Windsor Ave, there 2-hour free parking. Please do not park in front of office, those are for the tenants of other offices.
When should I arrive?
Please try to arrive 5-10 minutes early. This is the time we can go over any specifics so we can start the session on time.
Do I have to undress completely?
No, the preference is up to you. Also, draping is a requirement in the State of Pennsylvania. However for Thai Massage, Indian Head Massage, and CranioSacral Therapy you remain fully dressed.
What do I wear for Indian Head Massage or CranioSacral Therapy?
Something that is comfortable for you.
Can I workout after a massage?
It is best to rest after a massage. A massage is like a passive form of exercise and your muscles need time to rest.
Why should I drink water after a massage?
Massage therapy encourages metabolic waste removal from muscles and the water helps to flush it out. It also helps prevent soreness post massage. Also, it is best to avoid caffeine and alcohol after a massage as they dehydrate the tissues.
Why am I so tired after a massage?
A massage relaxes the nervous system to go into parasympathetic mode (rest and digest). So many are in constant sympathetic mode (flight-fight-freeze) and our minds and bodies become used to that state which causes inflammation and tension in the body. Massage reduces the stress and tension both mentally and physically and helps stop the production of cortisol (stress hormone) and increases Oxytocin, a hormone that relaxes you.
Is Massage painful?
No, and it shouldn’t be. There can be a level of “good pain” which means the technique is working on a particular tense area but it is releasing the tension not creating more. However, everyone’s tolerance is different. Always communicate with me about comfort level of pressure. Some believe the deeper or harder pressure you go the better the results. This is false. Deep pressure often causes muscles to tense more.
Is “deep pressure” the same as “deep tissue”?
No. Deep pressure is the force a LMT uses on the tissues. Deep tissue is about the depth the LMT is getting into the tissues, so some modalities that are lighter in pressure are considered deep tissue modalities like Myofascial Release Therapy. Most of the modalities I practice don’t use deep pressure.
Location: 107 Forrest Ave, #14 Narberth, PA 19072